People and processes don’t always cooperate

August 26, 2019

We all know, or have learned the hard way that human communication is not an exact science. The old adage is that’s why there are lawyers! Today, I’m going to relate a situation that I experienced regarding a transaction on EBay. The whole interaction went from a misunderstanding to bad then to worse. Then it got ugly! Sometimes people and processes just don’t go as one might expect.

 First, let me say that my perspective on EBay is pretty laid back because it’s not my main business; it’s very much a hobby and a casual one at that. I sell stuff to get it out of my closet and if I’m lucky, I get a few dollars for it. So what’s my story? I offered a beautiful designer red silk dress for sale at a fabulously low price plus shipping. The woman in question, whom I will call “The Buyer”, sent an offer. What I saw on my end was “an offer to buy at $50” which I accepted. I’ve been doing EBay for about 8 years so I don’t question offers. I just look at the figure and either accept the bid or not. Usually people pay within a day or two. My listing clearly states that non-payment after 48 hours will result in a cancelled transaction. If someone made a mistake in pushing “buy”, then an email to me indicating such will solve the problem. I’m not out to force any sales, so if there’s a mistake, I’ll cancel the transaction.

I accepted the offer and the EBay system put the offer in as a sale and sent the Buyer an invoice for the price plus shipping. No response. Several days go by. I sent a nice note with a reminder invoice – “is there a problem, I ask?” No response. More time goes by.  The EBay system opened a non-payment case against the Buyer automatically, which when she received the notice made her furious resulting in her sending me a scathing email stating that I hadn’t read her offer. What? I never saw any email or further detail about her offer. Apparently, she writes that she’s retired and doesn’t have the money. (Why buy if you don’t have money??) At this point it was very confusing to me because she referred to 8/30 which I assumed meant August 30, but it was August 20. I had no idea what she was talking about. Rather than calmly explain to me that she’d get money at the end of the month which eventually I realized, she raved at me that I hadn’t read the offer details (that I’d never seen) and basically was saying how stupid I was for causing this problem. As it wasn’t an auction item, just a fixed price, make an offer, she could have waited a few days until her pension check arrived. Rather, she chose to expect me to make the system work according to what was best for her. Unfortunately, it wasn’t to be.

It became obvious to me that she had anger issues and was venting at me for other situations where she hadn’t been heard. I was just the one getting her venom over these frustrations in her life. I kept trying to write to her calmly explaining that the system was automated, that offers are translated into purchases, and that non-payment cases can be opened without me doing anything. She insisted that I cancel the transaction at this point which was impossible according to the EBay system even after I tried calling them directly. I wasted so much time over almost a week for a non-sale with this woman. I had packed this gorgeous dress with tissue paper in a strong box so that it wouldn’t get wrinkled… basically for naught. After 2 days of her insisting that I cancel the transaction, I find that she paid. It was the night before the payment was due or a negative mark would go against her. I figured that she paid to clear the case so that I could cancel the transaction. So I went into the transaction, which was now clear, and cancelled it. I thought this was what she wanted. She had not sent me an email to tell me that she changed her mind about cancelling the transaction and now she wanted it. So what happened next?

The next morning I got a wailing email, “oh, I’m going to cry. You cancelled the transaction after I paid for the dress!”  Well, yeah, after receiving email after email insisting that I cancel and no communication indicating otherwise, what else could I do? Then I get more communication about why did I do that? It’s like being in Wonderland! Ok, so I thought about it and my final email to her was my best attempt to be spiritual, “I’m sorry that you’re not happy with this transaction. Sometimes people and processes don’t go as one might want or expect. Rather than directing anger at me, a bit of patience might have been a better idea. It would also be a good idea to find a healthier channel to vent your frustrations that to direct them at me”.

The moral of the story is that when crazy interactions occur like this story; take a moment to reflect on the situation. Chances are there’s more going on than the immediate reaction. Usually, there are related experiences that the person is reacting to in this lifetime or a prior one. It’s easy to ignore the person but just a bit harder to consider how you can be a guiding light. Just consider that she needed to be reminded of her behavior and it took me going beyond the physical to tell her about it.

Although I had planned for this to be the end, there’s more. The woman wrote back telling me that “You’re a fool!” Well so much for being a messenger of light. I thought about her response a lot and I truly believe that I was guided to write back to her what I had to give her a chance to reconsider her self-righteous position. Unfortunately, she failed the test. Now the universe takes over and karma steps in. I believe that she’s really in scarcity and has a lot of hatred, anger and hostility built up over being in a compromising financial situation. But what got her there? Meanwhile, I live in abundance and reap the rewards. Comments are always welcome.             


Adopt Yourself!

August 1, 2019

Love yourself in order to be the best you can be!

Do you have a dog or a cat? If you’re a pet owner and your fur baby needed help, whether special care or a visit to the vet, would you go out of your way to make sure they got what they needed? If you have a child, to what extent would you go through to help your child? The subject of this article is to treat yourself as good as you would treat your child or fur baby. In otherworld’s, it’s time to adopt yourself!

There are people that take such good care of their pets that they’re like children, my guy Skylar is a case in point. He’s in renal failure and needs a lot of daily treatments as well as medications. I’ve had people tell me they’d like me to adopt them! Skylar gets all kinds of vitamins and really good food. He likes his water bubbly and fresh and he loves his greenies that clean his teeth. I’ve even started to use a liquid that cleans his gums to help with gingivitis. Skylar especially likes me to kiss his head and purrs when i tell him Mommy loves him. Sometimes it’s hard for me to do all these things for myself!

Do you make sure that you eat properly, have clean water to drink and get exercise? To what extent will you go to make sure you leave space in your life for friends and love in your life? I’ve asked one of my close friends who runs around for mothers doing for them, helping with their lives, with her own children yet rushing to get her hair or nails done. Sometimes I feel that I have to remind her to take time for herself…real time. She does goes to her yoga class but there is very little down time… then she gets headaches; it’s no wonder with the pace of her life and what she squeezes in.

Everyone gets the same 24 hours. How you divide it is up to you. Allowing some time for others is great but leave time for yourself. Love yourself enough to do for you as you do for others. Adopt yourself!


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