Ok, my apologies to all those readers who are old enough to remember life before the INTERNET. How did we ever do it? When I’m out and about and see people sitting next to one another and texting, streaming and listening to music non-stop I wonder if everyone has forgotten how to carry on a conversation. So have we progressed in our abilities to communicate with all this communications? There are so many viewpoints to tackle; I’ll just take one today.
I not only remember the days before the Internet, but I was actively involved in the messaging industry that attempted to address the issues of connecting disparate companies around the globe. There was a huge technical problem at the time. Every telecom company operated with their own data format necessitating a data format conversion if any one company could send messages to any other company; thus much of message was intra-company. So there were lots of people using a single provider such as AOL, MCI, etc. and anyone within that company could send messages to each other. Wow, but sending a message to someone not using that carrier was tricky and once accomplished, expensive. There was a service fee to connect. If you had friends among several different carriers, you had to pay this fee for each different one. It would be like paying tolls for using all the different toll roads to reach the homes of friends living in different locales in the metropolitan DC area. This is the best example I can provide to understand how it was back then.
At the time, I was working for the US Government, in the branch called the General Services Administration or GSA for short. I participated in meetings with “standards bodies” both for US standards as well as travelling to Europe for the standards being developed there as well. The goal of both these regional bodies was to foster compliance to a common data format so that all this conversion would be a thing of the past. There was beginning to be some success of standards taking hold when I came into the picture around 1995 timeframe. It was then that I had the idea of asking industry to cooperate even further for a test. Why not move faster towards standards?
At one such standards meeting at the National Institute of Standards and Technology (NIST), I raised my hand and asked the question “why are companies still using the 1984 standard when there is a 1988 standard?” (since it was already almost 1996!). And the leader of the meeting replied, “Great question, so you can lead the working group to find out!” Although I protested indicating that I was a mere government worker and not a recognized leader of any industry group, I was non-the-less appointed to chairperson of a committee to investigate industry cooperation. I took my new position seriously and without going into all the details, the result was a Challenge to industry which took hold slowly but gathered cooperation as predicted. I had a vision of how I felt it should work, that included the messaging part, a directory to store the names/address data fields and eventually a security component to protect the sender/receiver relationship.
The effort was picked up by the Electronic Messaging Association first in the US and then the European version of this same organization with what I would call great success having 14 countries and over 100 people involved. I have some great stories of both challenges and comradery that occurred over the 18 months that we all worked together to conduct testing with a standards-based data format which different companies would send back and forth. By the time that we were into testing, I moved from my government position to a telecom company – British Telecom that had a local office very close to me. It was lovely that their North American office was only 3 miles away, but I also spent a fair amount of time at their office just outside of London.
The point of this story is that real cooperation was required and real communication. We had many emails, conference calls and meetings all over the US and at different places in Europe. As the leader of the group, I did my best to foster teamwork, give recognition and appreciation and to plan group activities such as special dinners at wonderful local restaurants (with everyone paying their own way, but organizing was more than half the battle when one wants to eat in a lovely place in the outskirts of Brussels).
In the end, we were successful at moving international standards forward, but the Internet made it all a moot point. Like the wind, the Internet came blowing in with little security and me worrying how it would all play out. I was not an initial supporter nor an early adopter, but now I text, stream and play music off my phone like everyone else. I enjoy all the benefits that the Internet has, but I also have had my fair share of the issues that not having good security built in has brought to us all. But for this article, the emphasis is on cooperation and communication.
So when I see families sitting at the dinner table and are all texting and not talking, I smile at myself and mumble – yes, it’s nice that we’re all so interconnected now. But let’s do remember to talk to one another, take our friendships and relationships seriously and cherish the real times that we have together. Even while working to connect our world, my rag tag group of volunteers from the telecom industry would probably tell you that their days on our working group, as hard as they worked, was one of the best in their life. Why? Because of the comradery, the cooperation and the communication!
Help, Don’t Hurt
October 15, 2018There are so many times that people are passionate about an issue but their rantings only hurt the situation rather than helping it. We have a word in Jewish, Kvetching! And it is the equivalent of bitching, moaning and complaining consistently. So whenever we open our mouths to state our opinion, I’d like to suggest that we make constructive criticism meant to help rather than hurt all concerned.
In this article, I’d like to commend Queen Latifah for her recent commercial extolling the benefits of a good higher education. Apparently, as she explains, she’s achieved great success in life, but without the added benefit of a college education. From the sound of it, she feels and conveys in this ad, that with such advanced study, she may have had a better life, an easier time moving forward, or made more money earlier on. Now, of course, she’s well known as a prominent acting/singing personality and is making the big money as they say. But inwardly she still feels that a degree would be beneficial. To me, establishing all these benefits for her community and others at large is a great service to her listeners.
I would also like to contrast her approach with the radio announcer typically on at the same morning slot. I listen to a morning radio show that caters to a predominantly black audience. The announcer of this show has a segment that he calls “a Racial Observation” during which time he refers to events of the day that point to the divide between the black vs. the white community. Perhaps a white policeman arrested a black kid and used force or a woman was assaulted and the perpetrator not prosecuted….in any case the situations are always where he is pointing to racial tensions in this country. During other parts of this show, people are making fun of multiple baby mammas and kids going home to empty houses, being raised by single Moms who don’t know where the father of their children are…. The point here is that neither accountability nor responsibility is discussed, rather just how awful things are and how unfair the system is to his group.
Well I’m a senior and there are a lot of things that are unfair to me too, but rather than kvetch, I’d rather give charity to help others and send positive energy to law makers to make it better for all concerned. In the end, I believe I will be taken care of by the powers to be because I live a heart centered life guided by my faith.
So back to Queen Latifah:. I salute her effort to extol the virtues of a higher education because it is the pathway to getting a good job and making something of one’s self. I had to work hard for my degree and in the end it has served me well throughout my career. So doing what it takes to go to school at night or by day if possible is a great way to be accountable and take responsibility for one’s life. So the next time you have something to say, keep it helpful and not hurtful. Comments are always welcome.
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