Not Knowing

April 18, 2022

I’m reading a book on Antisemitism that is the total of presentations for a conference of the same subject conducted at the University of Indiana this past Fall (2021). It’s written by Academics for Academics which makes sense since they present to each other. My issue with it is that the language is not easy for me to understand. I’m not putting myself down nor am I criticizing the presenters. When one is in a world, that’s the framework that these people have. But for those outside of this particular scope/perspective, it’s difficult to comprehend. It would be like trying to understand quantum physics without really studying it nor having a background in it.

Antisemitism

Why am I pointing this out? Because in reading this book of articles on Antisemitism, I’m learning all the things that I didn’t know about the subject. I must point out to my readers that I’m Jewish so I definitely know what it’s like to be Jewish and to have some people not like me for just being Jewish. I’ve also experienced people being really mean to me for being Jewish. In other words, I’ve experienced antisemitism without knowing the “definitions” of antisemitism nor understanding the academic framework surrounding the intellectual discussion of it.

Again, why is this important? Because not knowing, and then knowing about it opens a whole new world. Now that I know about all the ways that I was wronged in my life based on my being Jewish without realizing it, should I be even more upset than when the particular incident happened? In most cases, these incidents happened many years ago, but I’m coming to realize that many actions people are doing even more recently is actually because they don’t like my Jewishness; in other words, they are acting in an antisemitic way towards me. Does it make me feel any better or worse in knowing? Or in Not Knowing, being in ignorance of why people were being mean to me was it any better?

An interesting point is that most of the speakers who presented and who do present on antisemitism are not Jewish. So, it’s a conundrum to me how someone who isn’t Jewish and doesn’t have any Jewish blood is so taken with others not liking Jews to actually make it a field of study. Do people wonder about this or is it just me? There are many people all over the US and in other countries in this field of antisemitism that are not Israeli, nor Jewish and study this topic. What is their motivation? I see many names that appear to be Austrian, German, etc. Is there any correlation between the nationalities of the seekers with their reasons for studying such a subject when they are not connected to the situation, nor were they harmed by the subject except in concept. “When one of my fellow humans is wronged then so am I”. That’s pretty egotistical if I don’t say so myself. But I really have no idea why these academics are studying this topic so I can’t presume anything.

As I’ve continued my reading of this book, the answer to my questions is becoming more known to me: the speakers/authors are from countries involved in the holocaust and its aftermath. Again, from my readings I’m learning about how these countries are getting tired of apologizing for their involvement in the harming or not protecting more of their citizens from harm during the WWII destruction of so many Jewish lives.

Of course, people of many religions died during this period but most were killed during war times not just rounded up from their homes and murdered in one way or another. The systematic killing of six million Jews is horrific by any historical standard.

There appears to be a new generation of leaders that want to move away from apologizing and even accepting their past history to now shifting away from blame. In other words, they are attempting to change history. Not only are they re-writing what actually happened, but this new perspective is rationalizing the entire historical period away from their minds. Now it’s been done by “Others” and not “Them” so their people can breathe easier. With this new understanding, I can see why some of the authors are taking a stand on the resultant antisemitism that is arising out of this, well it’s not us, but them at fault. Again, it’s the Jews who are at fault. In other words, antisemitism is more on the rise than ever.

Of course, many people study ancient Roman culture and they have nothing to do with ancient romans. They didn’t live at that time nor are they responsible for anything that happened then but they still study this period in history. So, I guess if people want to study about another group of people and why others hate them, it’s ok.

As for my understanding what it’s like to be Jewish and to totally feel what it’s like to have been persecuted during the war, let me say that most of my relatives were killed during the holocaust. I believe that this point makes me able to say that I feel the pain of the persecution through the fact that I have so little family left. I especially am reminded of this fact on holidays and when people tell me that they’re about to visit cousins or other family members. I do have some family but only because those members of my family that did come over in the early 1900’s have married and had kids and they have had kids so there are a few generations in the US. Unfortunately, anyone that stayed behind is no longer.

As I continue my reading into this fascinating book and my NOT KNOWING becomes MORE KNOWING, I’m learning how more of the same old perspective that got Jews rammed into pogroms in the late 19th century is recurring; in addition, it contributed to the “it’s ok to kill the Jews because they caused all the ills going on in society thinking” is again gaining momentum. This is really news to me so my NOT KNOWING here is blowing my mind. Apparently, people just don’t learn from history. Are we going to have another world war over it? Do we have to have more lives lost like before? Or is this craziness the reason that non-Jews recognize the reason to fight against antisemitism before it’s too late? As this is a huge subject, for now, I’ll leave it as the answer. We all need to use our own minds and not be led like sheep to the slaughter by those that wish to tear down the very fabric of our society – (even with it’s edges and curves!)

Comments or questions are welcome.


Role Reversal

November 29, 2021

In this blog article I’m going to address the stage in life where the kids are taking care of the parents to the extent where the line of who is the parent and who is the child becomes blurred. This is a subject that is hitting close to home at the moment as I move further along the path of caring for my aging mother, now pushing beyond 94 years old.

I never had children of my own although I was married for a considerable number of years. As my marriage was always rocky, I didn’t want to bring a child into the world under a disadvantaged situation right from the start. I know that some people think that a baby will solve marital issues but I wasn’t of that mind. Anyway, that’s a subject for a different day. As life would have it, I seemed to have taken care of other people’s children along my life’s path. For several years, I had my ex-husband’s niece and nephew living with us when we first got married. They were teenagers, so I had the rebellion stage with which to attend. Then, later, I had the kids of my friends that I’d baby sit, so I became familiar with 5-10 year olds. I once taught school for middle kids so I had to learn what made them tick. In the end, I never had to feed, clothe, and shelter my own children. But the universe had a way of teaching me what this would have been like in a very surprising way, at least for me.

My parents moved out west closer to my brother as my father came down with Alzheimer’s disease. He passed in 2007 with my mother caring for him until the last day. Then she had to fend for herself with my brother looking in on her periodically. As the years went by, I travelled to her condo in Southern California to visit for a few days first yearly, then multiple times per year, then every 3 months. It may not seem like a lot but there was the week of preparation to leave my own home and my cat at the time, the actual trip and then the catching up afterwards. It was about a month of time for me dedicated to the one trip. My family never saw it that way. For them, it was just the few days I was out there. But when I was with my mother, it was 24/7. They would come over to my Mom’s place, bring some food, like bagels and feel like they had done their job. When I visited, I cooked, sometimes cleaned and took her places. I began to feel that I was really taking care of her. Then there were times that she wasn’t well during my visits when I had to take her to the doctor. A few times I had to take her in for an elective procedure – like her cataract surgery. During other times, she had illnesses like bronchitis or swollen legs wherein I had to take her to the doctor. Meanwhile, my doctor brother was at home oblivious to what I was handling for my mother. He never accepted that I was really helping him take care of her. Again, the universe had a strange twist of fate.

My brother, yes the same one that was a doctor, came down with cancer. He valiantly fought it for close to eight years, but in the end it took him down. Probably his poor eating habits, exercising very little and maintaining a very stressful practice as well as his private life didn’t help any either. His children and wife all had huge expectations of the lifestyle they wanted to lead and he was the breadwinner and played that role until his last day. He refused to stop working until he was totally incapacitated. In other words, retirement was not in his vocabulary. Well, rather unexpectedly, again  from my perspective, my younger brother who lived close to my mother died.

I was next in line to care for my aging mother. I quickly went out to California and began the role of primary caregiver for her, except it wasn’t a visit now, it was full time. To the surprise of the rest of the family (his wife and kids) I began to live there just returning home long enough to take care of my own home. This went on for 10 months with me doing all the activities of daily living for my mother; this included making her healthy meals, shopping to make sure food was in the house, maintaining the cleanliness of the condo to my standards (which included steaming the floors twice weekly for example), doing the laundry twice weekly and running her to all her appointment regardless of whether they were for doctors or to get her nails done. There’s a reason that people don’t have children at 70 years old. Being responsible for another person at this age is seriously tiring. I was more than tired. I was exhausted. Multiply what I was doing at her house with flying home and in a couple weeks, catching up at my house and then flying back to start all over again.

As time went on, my mother’s condition began to decline making it necessary to have outside support for just a few hours daily when I went away. After several trips and the world coming out of the pandemic, I decided that it was best to move my mother closer to me in Virginia. Understanding how stressed I was and that I was not going to fly back and forth forever, she agreed to move. Then I had to find a really nice place for her, pack her things, move her and then unpack her. Is this so different than a child leaving home and the parent helping them to move?

Although my Mom loved the place I chose and everyone quickly learned her name, her health took a turn for the worse within a few months. She had several falls, landed in the hospital for 4 days and the following month went on oxygen. Apparently all the years of smoking finally caught up with her. Well at 94.5 years old one can’t say that it shortened her life by much. She’s very lucky that my father made her stop smoking about 30 years ago. Unfortunately, she did gain about 30 pounds which she’s since lost over time with great difficulty. Currently, other medical problems are popping up. I still feel that for a woman that’s almost 95 years old, she’s led a fairly healthy life up to now with only a few medical blimps on the screen. Watching her decline in mental health is disheartening to say the least. Day by day she’s loosing cognitive ability to the extent that someone needs to watch her in the afternoon. There are activities were people come in during the morning hours and again at night so this is the main time for care coverage.

So just like a young child, that one must watch, make sure they brush their teeth, change their underwear, put on their glasses, go to the doctor and stay out of trouble, I’m watching and helping my mother. I get snacks for her in kid’s sizes, even giving her the twist off top yogurts that she really likes. She loves peanut butter and jelly on crackers, bananas and simple food. She’s eating more complicated food like salad less and less. I cut up her meat for her, but she’s eating about half of a portion these days. I open snack packs of nuts/raisins into a little bowl and she likes that. She sits in her recliner chair and closes her eyes most of the day.

Recently I bought an Amazon Echo Dot speaker where I can say, “Alexa, play Frank Sinatra for one hour”. She seems to really enjoy listening to her era of music and it appears to be very calming for her. I’m learning how to use this little device to provide wake up notices and alerts to go to the door to get her breakfast at a certain time as she can easily forget that it’s been delivered.

So now you have it- Food, clothing and shelter are now my responsibilities and all things in between. When her hearing aid gets lost I have to figure out how to get another one. I buy her new clothes and a new coat as it’s much colder here than where she came from. She still likes to sit in the sun on the front porch but there are few days when it’s warm enough for her as we approach December in Virginia.

As I leave my Mom after each visit, I wonder how much longer she has to live. Each day brings us closer to the last day. The thought tears at my heart every time I leave. I’ve also learned that as a caregiver, I can get lost in what I have to do for her, so I try to squeeze in some exercise and outside activities. All of this is not so different that a parent taking care of a child.

If this isn’t role reversal, what is? Everyone that lives long enough watches their parents’ age.  It’s just really hard when it’s your turn. Comments are always welcome.


How we get programmed by simple actions

July 10, 2016

Ever give your dog or cat a treat? Do it once and they will demand it forever! So in the end, who is training who? I have a friend who taught his cat Sherman to sit up and give the paw before providing milk as a treat. Before too long Sherman was prancing into the kitchen, sitting himself down and offering the paw as if to say, “ok, big guy, where’s the milk?” If my friend ignored him, Sherman would resort to pawing the dishwasher and meowing loudly until he got what he wanted – the milk! It’s pretty funny, but that’s how it went.

Sherman with the paw for milk

Sherman with the paw for milk

Now I have a similar story relating to my own cat Skylar who, after getting crunches on top of his soft food only once as an incentive to eat would then refuse to eat without the added bonus. The cat could be starving, but would just sit and look at me like, “Are you kidding? You want me to eat that?” of course, not wanting him to go too long without food I’d give him what he wanted. Now the crunches are a stable and no longer a treat.

But isn’t this how life is? If we’re given a bonus at work too often, we come to expect it. Or, more likely, certain behaviors from friends and family say a significant other takes us out regularly or perhaps a child gets good grades in school. So much for that new behavior being special, since if rewarded too often, it’s expected and no longer appreciated. Thus we move into the taken for granted mode.

It’s easy to fall into this trap. Take a look around your life and see where you’ve been programmed or perhaps where you’ve programmed those around you. Do your kids expect multiple vacations, gifts and treats per year because you did it once and now they think it’s normal and so expected? Think about whether you should re-program certain areas of your life for the better to bring things back into proper balance. Is all that behavior, whatever “that is” really necessary?

Only then can we have true gratitude and appreciation for what’s truly special in our lives. That’s how it’s supposed to be! Let me know how it goes..


Doing the Right Thing

March 8, 2016

Life can be complicated. Heck, it’s most often complicated. And on top of it there is usually more than one way to get things done. When we look at all the variables and the options to attack our problems, sometimes there are short cuts, ways around the issues, or even methods that may be a bit nefarious. Ah oh! What happens when we choose to cut corners, snip a bit off the end of something to save time or take the low road rather than the high road? This is called taking the easy way out and is not the spiritual way; that is, thinking or doing in this manner will not serve us in the long run. Anything that doesn’t serve us, certainly doesn’t serve our soul growth, so why do it?

This leads us to a better understanding of doing the right thing. It’s obviously not easy to do the right thing when there are other options. If there were only one option, it would be easy. But this isn’t the way the world was built. We are usually given challenges so that we come out of the situation stronger than when we went in. As souls in a body, we’re given a choice – we can move towards the higher path towards the light or take the low road towards the darkness. Without a choice, there would be no challenges and therefore no way to ever overcome difficulties; thus, we would be in a world where we wouldn’t know the difference between the light or the darkness. So when we have issues, understand that these problems are not thorns in your side, but opportunities to grow and become stronger. Without hills to climb our legs would never have a chance to know their limits for example. The same is true of our spiritual and moral bodies. Only by stretching our limits can we grow, become better people and move forward on our spiritual path.

lightdarkIn the end, doing the right thing may be harder, but it is usually more rewarding. This has been my experience. I’ve found that with challenges in my life, moving through the tunnel of difficulty eventually brings me to the light; how wonderful it feels to get there. And, often there are unexpected rewards. It’s also my experience that when we follow the light and do the right thing, goodness follows us also.


Overcoming Negative Energies

May 6, 2015

Energy

Life would be so easy if we only had to deal with ourselves since it would eliminate not being able to get along with another. But by definition, this cancels out being in relationships, which are one reason that we are in the earth plane. So, no dice! Unless we are hermits, we must deal with other individuals outside of ourselves and in the process learn from them. If we are fortunate, we can overcome the negative energy we encounter buried within these challenges/lessons and open more to the light in the process. So how does this process of overcoming negative energies work?

If we take a look at nature, we can get some clues at how beings are supposed to be together normally. I use the word “normal” to mean when conditions are good, ok, or even average. Take my cat for example. If I’m nice to my cat by providing food, shelter, and morning kisses, he gives me love back; in fact, even if I put nasty medicine in his mouth, since he trusts me, he allows me to do this and still loves me back. Just to show that he has a real personality, if I don’t sit with him at night and watch TV together (which he really enjoys), he won’t come upstairs to sleep on the bed with me (which I really miss). Somehow he knows this. So when I don’t do something that he wants me to do, he doesn’t give me what I want in return. He’s a loving creature and expects love back just like I do. So he’s not stupid. If I ignore him, he will go in the other room and put his back towards me ignoring me. He’s even gone so far as to leave poopy by my bed to indicate that he’s really mad at me. I’m sure you can figure out what this translates to in human language! Anyone that has a pet is probably laughing in agreement with me right now, and for those of you that can hardly believe what I’m writing… well guess you have to be there.

So what’s the take-a-way? If an animal responds to love with love, then why don’t people do the same? The answer is that possibly it’s because we’re more complicated, but it shouldn’t be that way. It should just work like Newton postulated – each action has an equal but opposite reaction – if I love you then you should love me back. Well, why not? Why are people so full of anger, hate, commitment phobias, past hurts and unwillingness to be loved in the first place? It’s really a shame that we can love, nurture, care about, help, be present for others and then not get anywhere near this type of reaction in return.

According to Kabbalah and the more spiritual traditions, the reason that we do not receive love when we give love, is there is some challenge or lesson to learn. That is, there is a negative energy to overcome. In continuing to love even in the face of this negativity, we are maintaining our standing in the light and so furthering our own soul development. We are also helping to heal the person with the negative energy at a soul level. This is not easy to do; that said, once we feel that we have to get out for our own safety, then we are freed from any further obligation to do so, since our own welfare always comes first. In the end, each soul must be allowed to move forward in their own way, and in their own time. We can only hope that their negative energy can be overcome so that they can also move into the light. And so it is!


Sometimes Community Finds Us

March 25, 2013

There are times to be alone and times to be with others and we all have our tolerances of both ends of this spectrum of need to be or not to be with others. That said, being social has been shown to be a necessary part of a healthy lifestyle and those that are part of a social network, e.g. community tend to live longer. OK  so much for the technicalities of the thought. If you are divorced and lose your network in the process as I did, finding a new one at middle age can be a challenge. And, if your family lives on the other side of the country or retires and moves away, the situation can be even more challenging.

FriendsThus establishing community is something that one must go after. Like many things, unless you work in a place where you can make friends that you see outside of work, and thus have a built in community, you have to consciously want to open yourself up to the opportunity to engage. As I’ve just mentioned, the workplace is one environment conducive for establishing relationships but it can be fraught with difficulties if “friends” becomes more than just friends. But that’s a different discussion.

Another good environment is one’s place of worship or natural locations of social interchange such as church, synagogue groups, or local Meetups.

A couple weeks ago I decided to attend a gathering at a local church even though I’m not Christian. The program included a potluck dinner, time for social interchange but also focused on seeing a movie about wild horses followed by a discussion session.  I found the location easily and joined a table that wasn’t yet full. As it turned out, the group at this particular table was mostly from Peru, Bolivia and Columbia as well as a few regulars from the U.S. Having been to Peru, I had some small talk to offer to the conversation although I did feel a little awkward not knowing anyone. They were, however, very welcoming and did their best to be inclusive. I found their attitude quite impressive. Perhaps I shouldn’t have been so surprised, after all, it was a church group and by its very nature, their perspective is to offer “love” to all. It was a nice experience for me after having gone to some other more secular groups that were more catty where I felt left out. Age, background, etc. weren’t important to these people. It was quite refreshing.

Then I had a really big surprise. When one said her birthday was coming up on March 25, I said that it was my birthday also! Next, one of the ladies said they (those that knew each other) were planning to gather at a local restaurant to celebrate the birthday and I was invited. I was overwhelmed! I barely knew these people and here they were inviting me to a party!

Well, true to form, I got a call a few days later from Rosie inviting me to a gathering on Sat. March 23 at 6:30 pm. The timing was good since I was attending an ARE Program on Soul Growth at the Unity Church which was finished at 4:30. By the time I left the program and ran a few errands I was able to go to the restaurant right on time and meet the group for dinner. All in all there were 14 people with 3 birthday people including myself. I came to learn that this group tried to get together monthly and used birthdays as a way to do it. It was a lovely evening including having “Happy Birthday” sung to me both in English and in Spanish.

I wish I could say that my own family did as much for me when I went to visit the week before. Yes, we did go out to dinner once while I was there but it lasted an hour (family drama was involved). So without dwelling on the details, I’ll just say that the old adage that we can’t pick our families (unless you’re talking at the soul level) but we can pick our friends certainly applies. And in this situation, community certainly found me!


It’s Either Fear or Love

September 21, 2012

If you’ve been following my writings perhaps you remember me saying that “fear and love” cannot be active at the same time. But this is a topic that deserves repeating. Let’s start off with a definition:

What does it mean, “It’s either fear or love?”

Fear is active from our second energy center which is also where our drivers of sex, power, and money originate. It is also where anxiety as well as illness begins. Love, on the other hand, comes from the heart, the fourth energy center. Only when the heart is open can we be in a loving, caring, nurturing state. When fear is operating, the heart is closed and so not open to the positive energy that is possible.

 Why are we in fear?

When we are afraid that we’re not good enough, we shut out possibility. Being afraid only causes the energy of fear to multiply and come back in the way of chaos to harm us. How can this be the case?

Let’s say that you decide to start a business but are afraid you won’t be successful. The next thing you know events start happening that take up your time, while preventing you from moving forward with your vision. Thus, your fear has a self-fulfilling prophetic impact on your life.

Now let’s change the attitude to one of belief in yourself. By sending out positive thoughts such as I can do this or I deserve this because I’m a good person; I know my field and I am capable (all essentially coming from a love perspective, you set up the energy of positive events to come back to you. The next thing you know, opportunities are presented that allow you to fulfill your vision and you are successful.

Another example is with relationships: We may not be going out thinking, “Why bother, I won’t meet anyone anyway?” This is fear taking over when really the attitude is one of I’m not good enough.  The playing out is much like the above scenario. We don’t go out, there’s no opportunity to meet any new people, and thus the self-fulfilling prophesy takes over. If we change the attitude to, “I’ll go out and just have fun; while I’m out perhaps I’ll meet someone”, this positive outlook is inviting and will most likely attract new opportunities. And so it goes.

Why not try recognizing the fear for what it is, the shadow self, attempting to hold us back from moving forward with new opportunity. Let go of the fear and open space for love to enter your life.


We need more Lightworkers

August 20, 2012

Recognizing the need for Lightworker Community Kabbalah teaches that when there’s chaos, we’re not allowing enough light to come in. Thus, when I started to have lots of issues with a new computer, new cell phone, new bathroom renovation… I stood back and asked myself was this a message that I wasn’t allowing enough light to come in? Sure, I was creating posts of hope and inspiration to over 5,000 people on my Facebook page, as well as operating my intuitive life coaching business, but apparently it wasn’t enough. At least I believe that the underlying reason for this sudden “chaos” in my life was that the universe was making use of the time that I wasn’t utilizing to the proper spiritual level based on my soul’s purpose. Wow, what a job!

Spiritual community is always a good thing I feel it’s crucial to go back to basics from the spiritual perspective, which is why I started a new group called the NOVA Lightworkers (www.meetupsdc.com/NOVALightworkers/  – or was pushed by the forces of nature. In this sense, a Lightworker is one who uses their inner light of knowledge and wisdom in service to self and others. Our inner light connects us to our divine source, which is also of “the light” as opposed to the “darkness”. Not only do I feel a need to reach out to other spiritual souls on their life path desiring to be of service to others, I felt that there is a need to create a group in my local area. Sure there are plenty of “spiritual groups” but each leader comes from a different perspective and so will draw individuals with whom they resonate. Thus, with my personal focus of intuition development and energetic philosophy, those that stay in my group will resonate with me. The students will always find the right teacher for them. Those that are already teachers will find compatriates.

We are never tasked with more than we can handle. Thus, I accepted this divine “assignment” even wondering from where the time would come, knowing that somehow it would all happen. I set up the Lightworker group on “Meetup”, paid the fee and said quiely, “if this is what I’m meant to do, it will be successful”. Of course, I would know soon enough if it wasn’t. I didn’t even have to think twice. Within two days of the site going live, spiritual souls thirsty for a community began to sign up. Once the initial challenge of writing the text and planning how the format would be, I began to feel energized. Perhaps the universe was guided me back on track to do something I was supposed to do. Although planning two events per month initially seemed daunting, I now feel that I will be guided to know what to do and it will all work out… exactly as it should. Maybe all the confusion was a message that I was getting stuck in my left brain with details and being human, needed a reminder to let go, and trust my guidance. What a surprise! The teacher never fails to continue learning the same lessons…


How to Drive Customers Away

May 30, 2012

Anyone who has ever been in a sales, service business or even had client customers knows the importance of “customer service”. So why is it so hard to find quality service when interacting with people representing a company these days? Here are some possible reasons:

People are underpaid. They don’t get paid enough to deal with the issues at hand, so when they get irritated by the already irate customer, this individual hangs up. Nice way to handle the problem, right? Of course, wrong. But it’s happened a lot to me lately. This type of behavior only infuriates me more since I have to call in again only to wait in queue.

People just don’t care. They are underutilized in the job they are in. Perhaps their real profession was a higher skilled one and they are doing customer service merely to pay the bills. Their heart isn’t into it. Another version of this comes from improperly trained people. The result is that the customer gets treated poorly.

People aren’t skilled enough for the job. When I recently bought a new computer, I had to deal with a myriad of technicians who were supposed to know more than I did (should have been really easy with my level of computer savvy) only to find that they couldn’t help me solve the issues at hand. Mind you, it was a brand new computer so it should not have had so many issues. That’s another side of the problem. For now we are looking at the issue of trying to get service. I called and called only to find the person I was talking to had no clue about the particular software problem that the company I had bought it from (third party sale) sent me. I finally had to send the software back and use manual transfer of my data from my old system to the new one after I got hold of one technician who knew what he was doing. I was on-line with this guy from 9:30 pm until 3AM. It took that long to set up a new computer that I was told wouldn’t be a problem. Again, not the real issue here, but a tag along one. Sales over sells and service has to take the ball from there. I guess service is thrown some curve balls, but people should be properly trained. I also want to add that I had paid for upgraded priority service for three years on both hardware and software.

The company’s operational rules and policies are broken. I’ve just completed a 10-year line of credit with one of the huge banking/mortgage firms. After 8 of the 10 years on the program, I decided to actually use it to buy a heating and a/c system rather than take money from my investments due to the large sticker price. After all, the whole idea of the line of credit is so that the payments can be made over time, the interest rate is very low (3.25%) and the interest is tax- deductible as part of my mortgage. That’s the concept anyway. I barely got started with the loan only to find out that I had to pay the full money back within two years since the LOC was ending. Ok, so I had to make large payments which I figured I could do over my bank’s bill pay system. I was surprised to find that these ACH payments were converted to physical checks (part of this company’s policy requirements) and went into the mail. By the time the company actually got my $14,000 payment now in the form of a check, 6 weeks had gone by, I was nearly crazy making phone calls trying to track it down and I learned a lot about where the money could go along the way. I learned much more than I should have ever had to deal with. Every person I worked with gave me a run around until I finally drove over to a local branch and spoke to the branch manager who promptly helped me. After that, I physically went to the branch and made transactions. In this age of automation how bad can a system be that I can’t go online and make payments with full confidence. Just today I tried to resolve an issue with the final balance on this line of credit and again they drove me crazy until after the fourth try I got a woman who resolved my issue right away.

So in the end, if the first person doesn’t help you, hang up and call back. Eventually, you’ll get someone who knows what they are doing, is responsible, and actually cares. There are some good customer service people around. But you have to look hard to find them. Make a list and share it when you do.

 


Judas crossed Rainbow Bridge

February 1, 2012

ImageYesterday at 2:10 p.m. EST my gorgeous red tabby Judas crossed over the bridge to meet her brother Hercules (4/5/2011). Judas had the same chronic renal failure indications that Hercules died of, but what actually took her down was oral cancer. When I couldn’t stop the bleeding in her mouth, I knew it was time to take her in. God was with me as my pet sitter had come over to say good-bye and so could run and get me some cloths to wipe her mouth. My guy friend, who normally doesn’t come over on Tuesdays, decided it was a better day and showed up exactly when I needed him to take me to the VET for the 2pm appt I was able to get just minutes after all this occurred. Everything fell into place once the decision was made. Thus, as I was crying hysterically, I knew I was being guided to do the right thing.

 Prior to this point, I was concerned that I might take even one precious day from Judas. How could I cut the life of such a beautiful creature by even one day if she was meant to have it. But it wasn’t in my hands. When a capillary broke in her diseased lower gum, the blood was pouring out. I carried her into the Vet in my arms with blood all over my shoulder where she had tried to bury her face. Up until the end, she looked to me for comfort, something she’d done since she was a kitten all the years ago.

 Both Hercules and Judas were found in my backyard the summer of 1994. He was named for coming to me first, being the brave one and she was named for being sneaky, grabbing the food I put out and then running away. I loved them both dearly, but each had different personalities. Judas, being a female was subservient to Hercules until her passed. She’s now had about 10 months to be the top cat, independent and stubborn until the end. She refused to allow me to do the fluid IV so I put Normysol solution in wet food 4 times a day. Then a few days ago, she started to refuse the doctored food (also with many supplements to try to overcome the cancer). So, I yielded to her will and gave her the plain wet food. She still barely ate.

 Yet, yesterday morning, she got up a bit brighter, had her pain medication, and ate more than usual. But the second meal at noon was fatal when a capillary broke and blood poured out. I had to take my beautiful girl in. She died in my arms with me telling her what a wonderful girl she had been, and how she couldn’t have been loved any more. I knew her soul had left when I saw her body lying there.

 I took her home to show my new rescue cat Skylar, whom I got in October. He hadn’t bonded with her yet and so seemed unimpressed. I haven’t noticed any change in him but I wanted to do this any way. Then I took Judas in a little box, with the help of a friend, down to be cremated. I will pick her up on Friday and hold a ceremony for her. Her ashes will be buried next to her brother so they can play forever at Rainbow Bridge. Already Hercules is telling me that she is there and not to worry about her. Still my heart is breaking for my beautiful girl.


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