We need more Lightworkers

August 20, 2012

Recognizing the need for Lightworker Community Kabbalah teaches that when there’s chaos, we’re not allowing enough light to come in. Thus, when I started to have lots of issues with a new computer, new cell phone, new bathroom renovation… I stood back and asked myself was this a message that I wasn’t allowing enough light to come in? Sure, I was creating posts of hope and inspiration to over 5,000 people on my Facebook page, as well as operating my intuitive life coaching business, but apparently it wasn’t enough. At least I believe that the underlying reason for this sudden “chaos” in my life was that the universe was making use of the time that I wasn’t utilizing to the proper spiritual level based on my soul’s purpose. Wow, what a job!

Spiritual community is always a good thing I feel it’s crucial to go back to basics from the spiritual perspective, which is why I started a new group called the NOVA Lightworkers (www.meetupsdc.com/NOVALightworkers/  – or was pushed by the forces of nature. In this sense, a Lightworker is one who uses their inner light of knowledge and wisdom in service to self and others. Our inner light connects us to our divine source, which is also of “the light” as opposed to the “darkness”. Not only do I feel a need to reach out to other spiritual souls on their life path desiring to be of service to others, I felt that there is a need to create a group in my local area. Sure there are plenty of “spiritual groups” but each leader comes from a different perspective and so will draw individuals with whom they resonate. Thus, with my personal focus of intuition development and energetic philosophy, those that stay in my group will resonate with me. The students will always find the right teacher for them. Those that are already teachers will find compatriates.

We are never tasked with more than we can handle. Thus, I accepted this divine “assignment” even wondering from where the time would come, knowing that somehow it would all happen. I set up the Lightworker group on “Meetup”, paid the fee and said quiely, “if this is what I’m meant to do, it will be successful”. Of course, I would know soon enough if it wasn’t. I didn’t even have to think twice. Within two days of the site going live, spiritual souls thirsty for a community began to sign up. Once the initial challenge of writing the text and planning how the format would be, I began to feel energized. Perhaps the universe was guided me back on track to do something I was supposed to do. Although planning two events per month initially seemed daunting, I now feel that I will be guided to know what to do and it will all work out… exactly as it should. Maybe all the confusion was a message that I was getting stuck in my left brain with details and being human, needed a reminder to let go, and trust my guidance. What a surprise! The teacher never fails to continue learning the same lessons…


How to Drive Customers Away

May 30, 2012

Anyone who has ever been in a sales, service business or even had client customers knows the importance of “customer service”. So why is it so hard to find quality service when interacting with people representing a company these days? Here are some possible reasons:

People are underpaid. They don’t get paid enough to deal with the issues at hand, so when they get irritated by the already irate customer, this individual hangs up. Nice way to handle the problem, right? Of course, wrong. But it’s happened a lot to me lately. This type of behavior only infuriates me more since I have to call in again only to wait in queue.

People just don’t care. They are underutilized in the job they are in. Perhaps their real profession was a higher skilled one and they are doing customer service merely to pay the bills. Their heart isn’t into it. Another version of this comes from improperly trained people. The result is that the customer gets treated poorly.

People aren’t skilled enough for the job. When I recently bought a new computer, I had to deal with a myriad of technicians who were supposed to know more than I did (should have been really easy with my level of computer savvy) only to find that they couldn’t help me solve the issues at hand. Mind you, it was a brand new computer so it should not have had so many issues. That’s another side of the problem. For now we are looking at the issue of trying to get service. I called and called only to find the person I was talking to had no clue about the particular software problem that the company I had bought it from (third party sale) sent me. I finally had to send the software back and use manual transfer of my data from my old system to the new one after I got hold of one technician who knew what he was doing. I was on-line with this guy from 9:30 pm until 3AM. It took that long to set up a new computer that I was told wouldn’t be a problem. Again, not the real issue here, but a tag along one. Sales over sells and service has to take the ball from there. I guess service is thrown some curve balls, but people should be properly trained. I also want to add that I had paid for upgraded priority service for three years on both hardware and software.

The company’s operational rules and policies are broken. I’ve just completed a 10-year line of credit with one of the huge banking/mortgage firms. After 8 of the 10 years on the program, I decided to actually use it to buy a heating and a/c system rather than take money from my investments due to the large sticker price. After all, the whole idea of the line of credit is so that the payments can be made over time, the interest rate is very low (3.25%) and the interest is tax- deductible as part of my mortgage. That’s the concept anyway. I barely got started with the loan only to find out that I had to pay the full money back within two years since the LOC was ending. Ok, so I had to make large payments which I figured I could do over my bank’s bill pay system. I was surprised to find that these ACH payments were converted to physical checks (part of this company’s policy requirements) and went into the mail. By the time the company actually got my $14,000 payment now in the form of a check, 6 weeks had gone by, I was nearly crazy making phone calls trying to track it down and I learned a lot about where the money could go along the way. I learned much more than I should have ever had to deal with. Every person I worked with gave me a run around until I finally drove over to a local branch and spoke to the branch manager who promptly helped me. After that, I physically went to the branch and made transactions. In this age of automation how bad can a system be that I can’t go online and make payments with full confidence. Just today I tried to resolve an issue with the final balance on this line of credit and again they drove me crazy until after the fourth try I got a woman who resolved my issue right away.

So in the end, if the first person doesn’t help you, hang up and call back. Eventually, you’ll get someone who knows what they are doing, is responsible, and actually cares. There are some good customer service people around. But you have to look hard to find them. Make a list and share it when you do.

 


Judas crossed Rainbow Bridge

February 1, 2012

ImageYesterday at 2:10 p.m. EST my gorgeous red tabby Judas crossed over the bridge to meet her brother Hercules (4/5/2011). Judas had the same chronic renal failure indications that Hercules died of, but what actually took her down was oral cancer. When I couldn’t stop the bleeding in her mouth, I knew it was time to take her in. God was with me as my pet sitter had come over to say good-bye and so could run and get me some cloths to wipe her mouth. My guy friend, who normally doesn’t come over on Tuesdays, decided it was a better day and showed up exactly when I needed him to take me to the VET for the 2pm appt I was able to get just minutes after all this occurred. Everything fell into place once the decision was made. Thus, as I was crying hysterically, I knew I was being guided to do the right thing.

 Prior to this point, I was concerned that I might take even one precious day from Judas. How could I cut the life of such a beautiful creature by even one day if she was meant to have it. But it wasn’t in my hands. When a capillary broke in her diseased lower gum, the blood was pouring out. I carried her into the Vet in my arms with blood all over my shoulder where she had tried to bury her face. Up until the end, she looked to me for comfort, something she’d done since she was a kitten all the years ago.

 Both Hercules and Judas were found in my backyard the summer of 1994. He was named for coming to me first, being the brave one and she was named for being sneaky, grabbing the food I put out and then running away. I loved them both dearly, but each had different personalities. Judas, being a female was subservient to Hercules until her passed. She’s now had about 10 months to be the top cat, independent and stubborn until the end. She refused to allow me to do the fluid IV so I put Normysol solution in wet food 4 times a day. Then a few days ago, she started to refuse the doctored food (also with many supplements to try to overcome the cancer). So, I yielded to her will and gave her the plain wet food. She still barely ate.

 Yet, yesterday morning, she got up a bit brighter, had her pain medication, and ate more than usual. But the second meal at noon was fatal when a capillary broke and blood poured out. I had to take my beautiful girl in. She died in my arms with me telling her what a wonderful girl she had been, and how she couldn’t have been loved any more. I knew her soul had left when I saw her body lying there.

 I took her home to show my new rescue cat Skylar, whom I got in October. He hadn’t bonded with her yet and so seemed unimpressed. I haven’t noticed any change in him but I wanted to do this any way. Then I took Judas in a little box, with the help of a friend, down to be cremated. I will pick her up on Friday and hold a ceremony for her. Her ashes will be buried next to her brother so they can play forever at Rainbow Bridge. Already Hercules is telling me that she is there and not to worry about her. Still my heart is breaking for my beautiful girl.


Who Said You Were Ugly?

December 31, 2011

I went to a program the other evening to join a group for dinner. As I came a bit late, I sat at the only available seat down the end of the table. The gentleman on my left was the only person who’s voice I could hear as the conversation was aimed at the middle of the table. Perhaps it’s my life coach energy, but very quickly this man began to unveil his darkest secrets to me including his belief that he was very ugly. This revelation in the first ten minutes of our discussion was most amazing to me; in fact, no one had ever made such a statement to me. What made this remark that much more astounding, was I thought he was quite nice looking when I sat down. He seemed about mid-40’s, had good hair, a nice face and although it also included dark circles from anxious worry and sleepless nights, he was otherwise, quite pleasant on the eyes. But he had a much different self impression.

UglyHere’s the story he told me:

Apparently, as he conveyed to me, he’d been told directly that he was ugly. I sat transfixed in total disbelief as he repeated this phrase in one version or another. “How so?” , I asked. During a job interview, he swore that the interviewer actually told him that he was too ugly for the job. Then I asked he was interviewing to be a TV anchor. He responded in the negative. Well, then, how could anyone tell another person such a thing? It must be his imagination, but he was convinced otherwise. I said, well, just look in the mirror. That didn’t help since he saw exactly what he’d been told. He believed he was ugly. I felt it was a case of lack of self-esteem. Perhaps people saw his dark attitude and attributed this characteristic to being ugly, but not really being ugly.  No, he was really ugly.

There’s more..
Wow, then he began to tell me about the other things wrong with him. There were addictions, no friends, not being able to hold on to a serious female relationship…. And the one that really got him was not getting sufficient raises over the years since he’d worked very hard. I tried to explain that nothing is guaranteed in this world except… well you know death and taxes. Lots of us work hard, but only if you provide excellent service to your company do you normally get raises. And, if that’s not the case, it’s always your option to leave and go somewhere else that appreciates you more. Then the entitlement started. Why aren’t people given this and that?

Ok, so he’s living in the wrong country this he believes in socialism and this is a democracy. Of course, on close scrutiny, if he had the money, he wouldn’t want to share it equally with others. Funny how that works. At one point I thought I might be able to help him then I realized he had a lot more going on than I could work with. He probably needed to be on meds.

In the end
Since I had gone out to this group for social interchange and the prospect of a client was most secondary, I felt that I’d had quite enough of this very negative person (mind you it only took a few minutes for me to feel that way so I can certainly understand how others would feel if in my shoes). I did feel bad for him since he had a much distorted view of himself. He really planned to have plastic surgery to correct his face. I did tell him that was the worst thing he could do to himself since I understood his issue was internal and not external. I hope he listens to me and gets the right kind of professional help.


Admitting Defeat – Well, Almost

October 19, 2011

In my last blog article I wrote about how I asked God to send me a pet and one showed up. I fully believe that the right thing is the one that works out. Sometimes the whole picture isn’t known at the time or there’s more to the story. Here’s what happened.

The Divine Plan was at work

Yes, I let my pet sitter know that I was ready to welcome a fur pal for my 17 year old Judas who lost her brother to chronic renal failure in April (six months ago). And, yes, this cat rescuer had a beautiful tortoise shell female that I fell in love with. Well, I loved the exterior package and, as we know we can’t always judge a book – or a cat- by its cover. As it turned out, this cat was very pretty, but it had a mean disposition.  Although I kept it in a separate room for a week as I was instructed to do and I went into this room daily to play with it, I didn’t feel like we were bonding. Sure, the cat would come to me when I opened the door to get petted and for some treats, but that’s just because it was alone and wanted company. But after a few minutes, it had had enough and would whip its head around and slap me with the paw.

We don’t always know the whole picture

I kept telling myself that this was normal for a cat that had been on the street for awhile and had to get used to kind treatment. Then when she bite me I drew the line. Meanwhile, Judas knew the cat was in the house and didn’t like it at all. Judas was screaming day and night. The combination of her reaction and my experience made me come to the conclusion that this wasn’t the right animal to adopt. I had to back out of the agreement. Luckily, the cat rescuer told me that sometimes it just doesn’t work out. Whew!

But the right thing was happening

I really felt bad about the whole thing. I had started to get invested in this beautiful cat. I gave her a new name – Athena; bought a gorgeous crystal collar and name tag, as well as some new toys. Everything was salvageable except the name tag, a small price to pay for what would have been a very bad situation if left to continue.

I checked in with guidance and realized that the whole experience with this cat happened for several reasons. (1) I learned that I had to give affection on this animal’s terms and not mine. Ok. (2) The cat rescuer was going through some tough times and we had the opportunity to talk. As a result of this interaction, she decided to come see me as a client. This was good for her as well as for me. So, in the end, the right thing had worked out for all concerned.

 

 


Blog: Why Act Like a Neanderthal?

August 22, 2011

Where does hostile behavior come from?

In ancient times, man (as in human beings which includes both men and women), had to defend him or herself from predators and so when he/she felt threatened would growl, show teeth, bite, hit or otherwise lash out. This aggressive behavior was a defensive mechanism meant to protect the individual from harm. Not having an aggressive personality would have put the individual in a very bad or weak position in this type of hostile environment. Thus aggressive behavior was a learned and appropriate trait for hostile environments. However, these learned traits have come down through the ages as part of our DNA. That said, even big black bears don’t attack unless provoked and can be calmed with a little honey. Wow! So something sweet can tame the savage beast? What a concept! And, it works on humans too. Try offering a treat rather than a stick and you might find more pleasant behavior waiting for you.

Are we all basically a more modern Neanderthal?

Sometimes I think so; but as a species, we have learned to moderate our behavior – that’s what being civilized is all about. Being a member of a society means we’re not feral anymore, not most of us anyway. Ever try to tame a feral dog or cat? I was told that after about 8 weeks, a kitten would be too far into being feral that they couldn’t be tamed. Well, I proved the status quo wrong. I adopted two kittens that were most probably at least 10 weeks old and with a great deal of patience, love and understanding, guided them into being household pets. (One just died after 17 years of being the most loving creature and taught me much about unconditional love. The other one, his sister is still with me. ) The same can be said of children. If we mistreat our children, even to the extent of not paying enough attention to them, overly criticizing them or in the extreme, actual abuse, it is entirely likely that they will grow up to be dysfunctional adults, totally over reacting at every potentially threatening situation.

How can we correct the unacceptable behavior?

If wild animals can be taught to behave, use the cat post for scratching rather than the curtains, and know which furniture is for them to use, then certainly with love and understanding we can teach our children to be productive members of society. This is certainly true for adults as well since children grow into adults. Thus I feel that the issue with out of control adults really starts in childhood. No, I’m not totally blaming parents for all the ills of adults – we all have to take responsibility for our own behavior at some point – but there are many situations where looking to childhood and the messages we received there have a huge impact on our current lives.

If this is you, what are your options?

First, look at your life now. Is it all it can be? Could your aggressive behavior be causing you issue? If so, take a look at what you can do to correct it. Anger management classes may be appropriate in some cases, more formal therapy may be required in others. If you’re the type of person that can be reflective, spend a weekend with a book that helps you to walk through your childhood, answer questions and meditate on the specific memories that are of real issue for you. What pushes your buttons? Often, this type of inner awareness work will reveal certain patterns that will help you to moderate your behavior into a more balanced stream and move from aggression to assertiveness. In the end, you will be a much happier person and no longer a Neanderthal.


Learning to Get Along in the World – Being Assertive Vs. Aggressive

August 15, 2011

 

What does it mean to mature?

In one of my prior articles, I addressed just screaming to get what you wanted and indicated that such behavior only works for babies, small children and teenagers prior to their being grounded. It may also work for corporate types until they get their first performance review. In other words, acting act by yelling is a sign of immaturity which also implies that if you haven’t learned not to yell or scream every time something isn’t right in your world, well, you guessed it, you’re just not mature.

What comes next?

Proper behavior is important to moving our lives forward in a positive direction. There’s a whole set of what can be construed as behavior most becoming a young adult, an adult, and a professional. Today, I’m just going to address the difference between being aggressive and being assertive.

When we are young and our parents just tell us to “Be quiet since good children are seen and not heard,” many individuals begin to feel incapable of expressing their opinions appropriately as adults. I see this often in my coaching. Such people feel that what they have to say just isn’t important and thus they have a difficult time of getting their needs met. Now we’re on to something. Eventually, this individual gets tired of holding their unmet needs in, so to speak, and what comes out may not be pretty. Most probably, the result of parents not allowing their children to be heard when they were young, fails to foster a sense of self-worth and thus, the child and later, the adult, may go to extremes to be heard. I believe that this is the cause of work place violence, domestic abuse, and many other extremes of behavior. Is it justifiable? Of course not. Most parents are just behaving the way they thought was best for their children. I fully believe that my parents never wanted me to have trouble relating to others when they told me to,”Be quiet, we don’t want to hear your opinion”. Yet, this is what I heard growing up. It made me feel bad, just like my opinion wasn’t worth anything. And, at the time, it wasn’t valued. But later, I felt it wasn’t valued in other more public arenas as well.

It took me a very long time to figure out that I was a good person and that my opinion mattered just as much as the next person. Once this transition occurred, I had to modify my behavior. I was being a bit too pushy in trying to get my needs met initially. I was being aggressive and therefore offensive to some people. Moderating this behavior to be more socially acceptable is what assertive responses are all about.

I feel intuitively that what I experienced as a child is common among many other children of my generation since their parents told them the same thing that my parents told me. In turn, these children of depression era parents also learned that their opinions were not valued. Unfortunately, not everyone can figure out on their own that they are important, regain their self-worth, and make the transition from aggressive to assertive behavior.

How can one learn to be less aggressive and more assertive?

Here’s where getting help is important. If you can’t seem to figure out what’s wrong with your own behavior, but you do realize that there’s a problem, find appropriate help. Help may take the form of a mental health practitioner, an energy worker such as myself, or a good friend.. Don’t allow yourself to get into trouble. Do be proactive and get the proper support. Hopefully, you will eventually learn to moderate your behavior and be a much happier and more successful person.


The Importance of Helping Hands (Reaching the Top Of Machu Pichu)

July 15, 2011

Peru was an amazing trip for lots of reasons. First, I had wanted to go for years but was concerned about the altitude, the local conditions (how poor the country is with the resultant possibility of crime), and pre-conceptions about my physical limitations. The website played down the amount of walking and the fact that the one mile treks were up, up, up! Granted I had been doing walks around the lake near where I live, but 45-minute casual strolls don’t compare to climbing knee-high steps at Machu Pichu for an hour to reach the top summit in time for a sunrise ceremony! So in addition to strenuous hiking on the edge of a mountain, we were doing it before day-break in dim light. On June 20, the day before the June Solstice, I made it to the top fairly well. It was a spectacular sunrise.

Climbing Machu Pichu, Peru
Machu Pichu at sunrise

But once we had done some ceremony to welcome the sun, gone back down part way to use the bathroom facilities and then gone back up again, my legs were really starting to hurt. By the afternoon, my thighs were almost paralyzed with pain making each step more and more difficult. Then, to my pleasant surprise, I began to see hands in front of my face as my much younger fellow travelers began to turn around to lend a helping hand. With each step, as I struggled to move upward, I suddenly started to feel that I was aided by divine helpers, some present and some not visible. Spirits now uplifted, my steps were lightened as I felt that I not only had physical help but angelic help as well. A smile spread on my face. Positive self talk replaced the menacing thoughts of, “What if I can’t make it, how will I ever get back down alone?” Now my mind was filled with, “Yes, I can do this, with a little help from my friends.”